Returns will be processed in line with our terms and conditions. Any items that you wish to return must be either mailed to us or brought in to store at the below address no later than 14 days from the day of purchase (or from date of delivery where applicable). All products being returned must be in an unused condition and will be eligible for a reimbursement or an in-store exchange. Any reimbursements must be issued to the same card that was used for purchase. In order to effectively process a return, a proof of purchase must be supplied. The address for Treasure Seekers Hub is 52 Westgate Street, Gloucester, GL1 2NF. For more information please see our terms and conditions.